The Highlands At Sugar Hotel Banner Elk Amenities photoThe Highlands At Sugar Hotel Banner Elk Exterior photoThe Highlands At Sugar Hotel Banner Elk Exterior photo

THE HIGHLANDS AT SUGAR, Banner Elk

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From$182 /night
Check-in
03Jun
Check-out
04Jun
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

2173 Sugar Mountain Drive, Banner Elk, 28604
-
Next to ski lifts
Great
8.2
8.1
/10
3.5
3.6
/5

Rooms: Cozy Mountain Units

The Highlands at Sugar, located in Sugar Mountain, NC, features one and two-bedroom suites. One-bedroom units are suitable for up to four guests, equipped with a queen bed, a fully equipped kitchen with major appliances and cookware, complimentary Wi-Fi, and cable television. Two-bedroom units accommodate up to eight guests, and include a king bed in the master bedroom, a king or two twins in the guest bedroom, two sleeper sofas, two full bathrooms, a fully-equipped kitchen, complimentary Wi-Fi, cable TV, and balconies. Select units include wood-burning fireplaces.

Dining: Nearby options

While The Highlands at Sugar does not have an on-site restaurant, dining options nearby include Last Run Lounge (1.4 mi), Subway (2.6 mi), Bella's (2.6 mi), Puerto Nuevo Mexican & Seafood Restaurant (2.8 mi), Cam Ranh Bay (3.2 mi), Banner Elk Cafe & Tavern (4.5 mi), Stonewalls Restaurant (4.5 mi), and Bayou Smokehouse & Grill (4.6 mi).

Leisure and Entertainment

The Highlands at Sugar offers various leisure facilities, including an enclosed heated pool, European-style hot tub, redwood sauna, exercise room, recreation room with ping pong and billiards, and a children's play area. During the ski season, a complimentary shuttle service is available to the Sugar Mountain Base Lodge on weekends. The Sugar Mountain Golf Club, with snow tubing, skiing, and ice skating, is a 3-minute drive. A games room with billiards and table tennis is available for guest enjoyment. Gem mining at Sugar Creek Mining Company is 2 km away.

Location & Transportation

The Highlands at Sugar is located in Sugar Mountain, near Banner Elk. Tri-Cities Regional Airport is 100 km away. The property is near Sugar Mountain Golf Club (3-minute drive). During the ski season, the property provides a free shuttle to Sugar Mountain Base Lodge. In winter, the use of a vehicle with 4-wheel drive (4WD) and/or the use of chains is advised.

Services and Amenities

The Highlands at Sugar provides complimentary parking and Wi-Fi. Each unit has a full kitchen. A complimentary shuttle service to Sugar Mountain base lodge is available on weekends during ski season. The property offers snacks for slope activities. Customer service can be reached at 828-898-9601. The property has ramps leading to the main office and can provide ramps to access some units. Service animals are welcome.

“What stands out is the location, especially its ease of access to Sugar Mountain, and the availability of a convenient shuttle. While some might find the condos a touch dated, the comfort, cleanliness, and excellent service more than compensate, especially when you spot deer from your window. Overall, a solid choice for those seeking a relaxed mountain escape.”
Hotel logo
James DavidEditor-in-Chief at Skiresort

Select your room type

The Highlands At Sugar offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • One-Bedroom Suite
    2 persons
    65 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony
  • Two-Bedroom Apartment
    2 persons
    111 sq. feet
    2 Queen Size Beds
    Air conditioning
    Balcony
  • Two-Bedroom Apartment Single Beds
    2 persons
    111 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Balcony

Price and Room Availability Calendar

Check availability and prices for your dates now!
June 2026 - June 2027
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Check-in/ Check-out

Facilities

The Highlands At Sugar offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • No pets allowed
  • Vending machines

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis

Guest Parking

  • Dryer
  • Cookware/ Kitchen utensils

Business

  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Spa & Leisure

  • Indoor swimming pool
  • BBQ facilities
  • Sauna
  • Jacuzzi

Room features

  • Heating
  • Sitting area
  • Dining table

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

The Highlands At Sugar Location

2173 Sugar Mountain Drive, Banner Elk, 28604
Getting around
  • City Centre
    Banner Elk 5 min  ·  2.0 mi
  • Airports
    Tri-Cities Regional (TRI) 145 min  ·  60.0 mi
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Property information and rules
Check-in
from 16:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
57

Reviews and Ratings

Feedback about The Highlands At Sugar from previous guests about their experience.
Review score
Based on 187 verified reviews
8.2 /10
Great
77 %
Recommend
Cleanliness
8.4/10
Comfort
8.3/10
Facilities
8.2/10
Free WiFi
8.5/10
Location
9.2/10
Staff
8.7/10
Value for money
8.5/10
Pros
Comfortable beds
Awesome views
Friendly staff
Game room
Cons
Deteriorated furniture
Unclean dishes
Cold pool
Guest reviews
based on 179 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
FAQs
About The Highlands At Sugar
How far is The Highlands At Sugar from Tri-Cities Regional Airport?
The hotel is 100 km from Tri-Cities Regional Airport.
What are some nearby attractions to The Highlands At Sugar?
Nearby attractions include the Sugar Mountain Ski Resort (3 minutes' drive), Grandfather Mountain (18 km), and Tweetsie Railroad.
What amenities does The Highlands At Sugar offer for relaxation?
Guests can enjoy an indoor swimming pool, a hot tub, and a sauna.
Is there a fitness center available at The Highlands At Sugar?
The hotel has a fitness center for guests to use.
What check-in and check-out times are set at The Highlands At Sugar?
Check-in is at 16:00 and check-out is at 10:00.
What type of room amenities can guests expect at The Highlands At Sugar?
Rooms feature air conditioning, a flat-screen TV, a kitchen with major appliances, and complimentary Wi-Fi.
Are there on-site recreational activities at The Highlands At Sugar?
The hotel provides a games room with billiards, table tennis, and a children's playground.
Is parking available at The Highlands At Sugar?
Free private parking is available on-site without the need for a reservation.
What languages do the staff at The Highlands At Sugar speak?
Staff members primarily speak English.
Is there shuttle service provided at The Highlands At Sugar?
The hotel offers a free shuttle service to the Sugar Mountain Base Lodge during ski season.
What entertainment options are available for children at The Highlands At Sugar?
Children can enjoy the on-site playground and games room equipped with recreational activities.
What is special about the accommodations at The Highlands At Sugar?
Units feature wood-burning fireplaces and scenic balconies.
Check-in
03Jun
Check-out
04Jun
Rooms and Guests2 Guests, 1 Room